Terms of service

Terms of Service

Last updated: 20 April 2026

Welcome to MoveThread. These Terms of Service govern your use of our website and the purchase of products from our online store.

By accessing this site or placing an order, you agree to be bound by these Terms of Service, our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced on this website.

Company Information

MoveThread
PURA VIDA ECOM SOLUTIONS LLC
1209 Mountain Road Pl NE Ste R
Albuquerque, NM 87110
United States
Email: contact@movethread.com

Use of Our Website

You must be at least the age of majority in your jurisdiction to use this website or place an order. You agree not to use our products or services for any unlawful or unauthorised purpose.

You must not transmit any worms, viruses, or destructive code. A breach of these Terms may result in termination of your access to our services.

Products and Services

All products displayed on our website are subject to availability. We reserve the right to modify or discontinue any product at any time without prior notice.

We make every effort to display product colours and details accurately. However, we cannot guarantee that your device’s display will reflect the actual product precisely.

Orders and Contract Formation

When you place an order with MoveThread, you are making an offer to purchase the selected products subject to these Terms of Service. A contract is formed only when we accept your order and dispatch the goods.

We reserve the right to refuse or cancel any order at our discretion, including where products are unavailable, pricing errors have occurred, fraud is suspected, or payment cannot be processed.

Pricing and Payment

All prices listed on this website are shown in the applicable currency and include VAT where required by law, unless otherwise stated.

We accept payment methods displayed at checkout, including major credit or debit cards, PayPal, Klarna, Clearpay, Apple Pay, and Google Pay, subject to availability and approval.

Payment must be received in full before an order is dispatched.

Customs, Duties and Taxes

All orders are shipped on a Delivered Duty Paid (DDP) basis. This means all applicable duties and taxes are covered by MoveThread. You will not be charged any additional fees upon delivery.

Delivery

Estimated delivery times are provided for guidance only and are not guaranteed. Delays may occur due to customs processing, carrier issues, severe weather, or other circumstances beyond our control.

We are not liable for delivery delays that are outside our reasonable control.

Returns and Refunds

Your rights regarding cancellations, returns, and refunds are set out in our Refund Policy, which forms part of these Terms of Service.

Faulty or Incorrect Items

If you receive an item that is faulty, damaged, or not as described, please contact us at contact@movethread.com. Your statutory rights under applicable consumer law remain unaffected.

Intellectual Property

All content on this website, including text, images, logos, graphics, product designs, and layout, is the property of MoveThread or its licensors and is protected by intellectual property laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the website or its content without our prior written permission.

Limitation of Liability

To the fullest extent permitted by law, MoveThread shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of this website or the purchase of any products.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot legally be excluded.

Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, war, strikes, supply chain disruptions, transport delays, or governmental restrictions.

Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

Governing Law

These Terms of Service and any separate agreements under which we provide services shall be governed by and construed in accordance with the laws of England and Wales.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time by posting the revised version on this website. Your continued use of the website after any changes are posted constitutes your acceptance of those changes.

Contact

If you have any questions about these Terms of Service, please contact us at contact@movethread.com.